Shiseido CSR [GRI Content Index]

G3 GRI Content Index

The 2006 edition of the Global Reporting Initiative Sustainability Reporting Guidelines was used as a reference resource in the compilation of Shiseido CSR 2008.
When this information is included in media other than the Shiseido CSR 2008, the names of those media are included.
The balance sheet includes information about United Nations Global Compact principles.

G3 Disclosure		Description	Contents	Remarks Column
1 Strategy and Analysis
1.1		Statement from the most senior decisionmaker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy.	Commitment by Management
1.2		Description of key impacts, risks, and opportunities.	Corporate Data and Overview of Business
2 Organizational Profile
2.1		Name of the organization.	Corporate Data and Overview of Business
2.2		Primary brands, products, and/or services.	Corporate Data and Overview of Business
2.3		Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.	Corporate Data and Overview of Business
2.4		Location of organization's headquarters.	Corporate Data and Overview of Business
2.5		Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.	Corporate Data and Overview of Business
2.6		Nature of ownership and legal form.	Corporate Data and Overview of Business
2.7		Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).	Corporate Data and Overview of Business
2.8		Scale of the reporting organization, including: - Number of employees; - Net sales (for private sector organizations) or net revenues (for public sector organizations); - Total capitalization broken down in terms of debt and equity (for private sector organizations); and - Quantity of products or services provided.	Corporate Data and Overview of Business
2.9		Significant changes during the reporting period regarding size, structure, or ownership including: - The location of, or changes in operations, including facility openings, closings, and expansions; and - Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations).	Annual securities report (Japanese only)
2.10		Awards received in the reporting period.	Social Contributions and Environmental Activities over the Years
3 Report Parameters
Report Profile
3.1		Reporting period (e.g., fiscal/calendar year) for information provided.	Editorial Policy
3.2		Date of most recent previous report (if any).	June 2007
3.3		Reporting cycle (annual, biennial, etc.)	Editorial Policy
3.4		Contact point for questions regarding the report or its contents.	Shiseido CSR top page
Report Scope and Boundary
3.5		Process for defining report content, including: - Determining materiality; - Prioritizing topics within the report; and - Identifying stakeholders the organization expects to use the report.	Initiatives with Stakeholders
3.6		Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers).	Editorial Policy
3.7		State any specific limitations on the scope or boundary of the report.	Editorial Policy
3.8		Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.	Annual securities report (Japanese only)
3.9		Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.
3.10		Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/ acquisitions, change of base years/periods, nature of business, measurement methods).	Annual securities report (Japanese only)
3.11		Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.	Annual securities report (Japanese only)
GRI content index
3.12		Table identifying the location of the Standard Disclosures in the report.	GRI Guidelines Index
Assurance
3.13		Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s).	Third Party Evaluation 2008
4 Governance, Commitments, and Engagement
Governance
4.1		Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.	Corporate Governance
4.2		Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization's management and the reasons for this arrangement).	Corporate Governance
4.3		For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.	Corporate Governance
4.4		Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.	Corporate Governance and Corporate Ethics
4.5		Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).	Corporate Governance
4.6		Processes in place for the highest governance body to ensure conflicts of interest are avoided.	Corporate Governance
4.7		Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics.	Shiseido's CSR Philosophy and Corporate Governance
4.8		Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.	Shiseido's CSR Philosophy, Corporate Ethics and With Our Business Partners
4.9		Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.	The CSR Activities Domain and Associated Structures
4.10		Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.	Corporate Governance
Commitments to External Initiatives
4.11		Explanation of whether and how the precautionary approach or principle is addressed by the organization.	The CSR Activities Domain and Associated Structures
4.12		Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.	Corporate Ethics
4.13		Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: - Has positions in governance bodies; - Participates in projects or committees; - Provides substantive funding beyond routine membership dues; or - Views membership as strategic.	Corporate Ethics
Stakeholder Engagement
4.14		List of stakeholder groups engaged by the organization.	Initiatives with Stakeholders
4.15		Basis for identification and selection of stakeholders with whom to engage.	Initiatives with Stakeholders
4.16		Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.	Initiatives with Stakeholders
4.17		Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.	Stakeholder Dialog
5 Management Approach and Performance Indicators
Economic
		Disclosure on Management Approach	Annual securities report (Japanese only)
aspect: Economic Performance
EC1	CORE	Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.	Corporate Data and Overview of Business
EC2	CORE	Financial implications and other risks and opportunities for the organization's activities due to climate change.
EC3	CORE	Coverage of the organization's defined benefit plan obligations.
EC4	CORE	Significant financial assistance received from government.
aspect: Market Presence
EC5	ADD	Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.
EC6	CORE	Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.	With Our Business Partners
EC7	CORE	Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation.
aspect: Indirect Economic Impacts
EC8	CORE	Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.	With Our Society: Social Contribution Activities (Welfare and Local Community Activities)
EC9	ADD	Understanding and describing significant indirect economic impacts, including the extent of impacts.
Environmental
		Disclosure on Management Approach	Initiatives for a Healthy Environment	Principle 7.8.9
aspect: Materials
EN1	CORE	Materials used by weight or volume.	Reducing Environmental Impacts	Principle 8.9
EN2	CORE	Percentage of materials used that are recycled input materials.
aspect: Energy
EN3	CORE	Direct energy consumption by primary energy source.	Reducing Environmental Impacts
EN4	CORE	Indirect energy consumption by primary source.
EN5	ADD	Energy saved due to conservation and efficiency improvements.	Reducing Environmental Impacts	Principle 8.9
EN6	ADD	Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.
EN7	ADD	Initiatives to reduce indirect energy consumption and reductions achieved.	Reducing Environmental Impacts
aspect: Water
EN8	CORE	Total water withdrawal by source.	Reducing Environmental Impacts
EN9	ADD	Water sources significantly affected by withdrawal of water.
EN10	ADD	Percentage and total volume of water recycled and reused.
aspect: Biodiversity
EN11	CORE	Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
EN12	CORE	Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
EN13	ADD	Habitats protected or restored.
E,m14	ADD	Strategies, current actions, and future plans for managing impacts on biodiversity.
EN15	ADD	Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.
aspect: Emisions, Effluents, and Waste
EN16	CORE	Total direct and indirect greenhouse gas emissions by weight.	Reducing Environmental Impacts
EN17	CORE	Other relevant indirect greenhouse gas emissions by weight.
EN18	ADD	Initiatives to reduce greenhouse gas emissions and reductions achieved.	Reducing Environmental Impacts
EN19	CORE	Emissions of ozone-depleting substances by weight.
EN20	CORE	NO, SO, and other significant air emissions by type and weight.	Reducing Environmental Impacts
EN21	CORE	Total water discharge by quality and destination.
EN22	CORE	Total weight of waste by type and disposal method.	Environmental Data
EN23	CORE	Total number and volume of significant spills.
EN24	ADD	Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
EN25	ADD	Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.
aspect: Products and Services
EN26	CORE	Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.	Reducing Environmental Impacts	Principle 8.9
EN27	CORE	Percentage of products sold and their packaging materials that are reclaimed by category.
aspect: Compliance
EN28	CORE	Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations.
aspect: Transport
EN29	ADD	Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.
aspect: Overall
EN30	ADD	Total environmental protection expenditures and investments by type.	Environmental Data	Principle 8
Labor Practices and Decent Work
		Disclosure on Management Approach	With Our Employees
aspect: Employment
LA1	CORE	Total workforce by employment type, employment contract, and region.	With Our Employees
LA2	CORE	Total number and rate of employee turnover by age group, gender, and region.
LA3	ADD	Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.
aspect: Labor/Management Relations
LA4	CORE	Percentage of employees covered by collective bargaining agreements.
LA5	CORE	Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.
aspect: Occupational Health and Safety
LA6	ADD	Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
LA7	CORE	Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region.	With Our Employees
LA8	CORE	Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.	With Our Employees
LA9	CORE	Health and safety topics covered in formal agreements with trade unions.
aspect: Training and Education
LA10	CORE	Average hours of training per year per employee by employee category.
LA11	ADD	Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.	With Our Employees
LA12	ADD	Percentage of employees receiving regular performance and career development reviews.
aspect: Diversity and Equal Opportunity
LA13	CORE	Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.	With Our Employees	Principle 3.6
LA14	CORE	Ratio of basic salary of men to women by employee category.
Human Rights
		Disclosure on Management Approach	Corporate Ethics	Principle 1.2.4.5.6
aspect: Investment and Procurement Practices
HR1	CORE	Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.
HR2	CORE	Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.
HR3	ADD	Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.	Corporate Ethics	Principle 1
aspect: Non-Discrimination
HR4	CORE	Total number of incidents of discrimination and actions taken.	NA	Principle 1.3
aspect: Freedom of Association and Collective Bargaining
HR5	CORE	Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.	NA	Principle 1.3
aspect: Child Labor
HR6	CORE	Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.	NA	Principle 1.5.6
aspect: Forced and Compulsory Labor
HR7	CORE	Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.	NA	Principle 1.4
aspect: Security Practices
HR8	ADD	Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations.
aspect: Indigenous Rights
HR9	ADD	Total number of incidents of violations involving rights of indigenous people and actions taken.	NA	Principle 1
Society
		Disclosure on Management Approach	Corporate Governance	Principle 10
aspect: Community
SO1	CORE	Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.
aspect: Corruption
SO2	CORE	Percentage and total number of business units analyzed for risks related to corruption.
SO3	CORE	Percentage of employees trained in organization's anti-corruption policies and procedures.	Corporate Ethics	Principle 10
SO4	CORE	Actions taken in response to incidents of corruption.
aspect: Public Policy
SO5	CORE	Public policy positions and participation in public policy development and lobbying.
SO6	ADD	Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
aspect: Anti-Competitive Behavior
SO7	ADD	Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.	NA
aspect: Compliance
SO8	CORE	Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.	NA
Product Responsibility
		Disclosure on Management Approach	With Our Customers
aspect: Customer Health and Safety
PR1	CORE	Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.
PR2	ADD	Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.
aspect: Product and Service Labeling
PR3	CORE	Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
PR4	ADD	Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
PR5	ADD	Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.	With Our Customers
aspect: Marketing Communications
PR6	CORE	Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
PR7	ADD	Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.
aspect: Customar Privacy
PR8	ADD	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.	NA
aspect: Compliance
PR9	CORE	Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services.	NA

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